We have cruised over 24 times. The last 6 cruises with Regent. We needed a change as we felt Regent standards were dropping dramatically from when we first started using them. We noted that Seabourn had a consistently higher rating than Regent, so decided to give them a try as the pricing was similar, although Seabourn do not offer complimentary excursions or wifi.
The difference was noticeable straight away, and it just got better and better. The staff cannot do enough for you. Not a miserable face amongst the crew. At dinner they somehow remember your name. Food and service are definitely first class. There are too many positive differences between the two lines to mention here.
I would unquestionably award five stars if it were not for the location of our suite.
Suite 657 ( a V5 suite!) is located just in front of the tenders /lifeboats. On our cruise there were 9 tender ports out of 13. The noise usually started around 6.15/6.30 am and lasted for at least 45 minutes. The noises came from the hydraulic arms putting the tenders over the side , the winches used to lower them, the staff shouting at one another whilst they prepared them for the water. One morning it began at 4.30 am!!
Had a meeting with the Hotel Manager, who was very understanding, but nothing changed. We did get a complementary massage, but quite frankly, I would rather have had the sleep we missed, during our vacation.
From 06.15 am very noisy for 45 minutes every tender port...and there were a lot of them. Read above