Celebrity Infinity Cruise Review by pitch
- Sail Date: March 2017
- Destination: South America
- Cabin Type: Aqua Class
Embarkation in Valparaiso was something! Remember embarkations like that YEARS and years ago! Happy it wasn't raining.
Capt. and bridge staff were friendly and were at many social functions.
Enjoyed Elite status - Celebrity is generous with their loyalty program and it was appreciated.
Dining in the Blu restaurant was enjoyable, although the staff seemed quite stressed. However, they were trying their best to please everyone.
Appeared the public areas had been recently updated, everything was in tip top shape. Carpeting designs are beautiful.
Felt the ship service crew was understaffed.
The ship's emporiums didn't have much to offer.
Tour department must be a concession - the tour staff seemed like they were waiting, eagerly, for the trip to be over. It wasn't pleasant dealing with them. Didn't appear they researched the shore excursions that were offered. Was not satisfied with any of the excursions selected, although there were enjoyable experiences.
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Had to request bedding be replaced because it smelled of dust.
Cabin was too small.
The cabin was kept clean and the carpeting looked new.