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Having cruised on P & O and enjoyed the experience, we thought that Fred Olsen with its smaller ships stopping at ports unavailable to larger ships would be better. There are many positive things to say about this cruise including the very friendly atmosphere. The accommodation was fine, the staff were fantastic, with nothing being too much trouble. The entertainment was exceptionally good throughout the cruise. The shore excursions were somewhat hit and miss, but overall fine. The great let down was the food. The restaurant food was passable, however the buffet options were the worst that I have ever experienced. The menus suggest that for health reasons, passengers should make sure that the food was thoroughly cooked so as not to risk individuals health. Unfortunately I was unable to find a single egg which you would consider safe to eat or even hot. For those who ate in the buffet areas when they opened, the majority of the food was cold. A breakfast of partially cooked fried egg, cold beans and cold sausage and bacon is not ideal. One fantastic plus for this cruise were the Phillapean staff who were amazing. Despite a very busy working schedule - they smile Day and night. Their attention to detail and warm personalities provide the kind of atmosphere that can only be admired. We did enjoy the cruise - shame about the food.

Nice but not great

Balmoral Cruise Review by Trebor2017

17 people found this helpful
Trip Details
Having cruised on P & O and enjoyed the experience, we thought that Fred Olsen with its smaller ships stopping at ports unavailable to larger ships would be better. There are many positive things to say about this cruise including the very friendly atmosphere.

The accommodation was fine, the staff were fantastic, with nothing being too much trouble.

The entertainment was exceptionally good throughout the cruise. The shore excursions were somewhat hit and miss, but overall fine. The great let down was the food. The restaurant food was passable, however the buffet options were the worst that I have ever experienced. The menus suggest that for health reasons, passengers should make sure that the food was thoroughly cooked so as not to risk individuals health. Unfortunately I was unable to find a single egg which you would consider safe to eat or even hot. For those who ate in the buffet areas when they opened, the majority of the food was cold. A breakfast of partially cooked fried egg, cold beans and cold sausage and bacon is not ideal.

One fantastic plus for this cruise were the Phillapean staff who were amazing. Despite a very busy working schedule - they smile Day and night. Their attention to detail and warm personalities provide the kind of atmosphere that can only be admired.

We did enjoy the cruise - shame about the food.
Trebor2017’s Full Rating Summary
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