Easy embarkation and debarkation from San Francisco. Awesome to sail under Golden Gate Bridge and past Alcatraz island. Ship showing it's age but overall very nice. Elevators are slow as everyone tries to pack in with no elevator etiquette. Layout was a bit confusing but had 15 days to figure out the ship. Horizon Court buffet was sub par at best and always crowded and hard to find a good table away from the breezy door ways. Michelangelo dining room was nice with good selection of different cuisine the entire time. Cabin was a mini suite (Deck 9) and very nice, however balcony was a bit unpleasant as passengers can look down from their balconies. Perhaps putting some sort of awning or overhang may help with privacy. Lotus spa was great and very friendly staff with adequate fitness equipment. Theater had adequate seating but I recommend arriving at least 30 minutes before shows start to get a seat.