Celebrity Solstice Review

4.5 / 5.0
2,223 reviews

Our most disappointing Celebrity cruise to date

Review for Australia & New Zealand Cruise on Celebrity Solstice
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cruisingcaker
6-10 Cruises • Age 60s

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Sail Date: Mar 2017
Cabin: Ocean View 7

This was our 8th cruise with Celebrity and the second on the Solstice which is a beautiful ship.

Embarkation was swift and pain free and we were onboard just after 11am.

We were given the Classic Beverage Package as a free perk and upon boarding, asked the cost of our favourite NZ Sauvignon Blancs (in particular Villa Maria). At $12.50US per glass, they are definitely Premium Package material, so we had no qualms at all upgrading our package. What we weren't told was that there would be no Villa Maria onboard for the first 7 days. It only arrived when we docked in Noumea and then there was very little of it to go round. So, upgrading from day one was a complete waste of money.

Cabin Review

Ocean View 7

Cabin 07

We sailed on the Reflection for 21 nights last October and had a cabin on Deck 3, only 4 cabins in from the main foyer. We were amazed at how quiet it was and loved the location and convenience. So, when booking the Solstice, we chose this deck again - 9 cabins in from the foyer. We were amazed at the difference in noise levels. Firstly there was a constant loud, whining noise - 24 hours a day - it never stopped. No one could tell us what it was and the head of house keeping was less than helpful. The noise from the bands in the main foyer late at night was also excessive. We were told that the fire doors would be closed at night to reduce the noise and when they were, it was acceptable. However, staff kept opening them. We would call Guest Relations and ask for them to be shut again but they rarely remained closed for long. There were no other cabins available. My pet hate is people who let those heavy cabin doors slam shut. OMG how hard is it to gently close the door. There should really be a sign on the back of the door asking people to consider their fellow guests and DO NOT SLAM THE DOOR.

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