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Celebrity Infinity Review

4.0 / 5.0
1,610 reviews

Great itinerary, staff, food, etc but bad vibrations hampered the experience

Review for South America Cruise on Celebrity Infinity
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2-5 Cruises • Age 70s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Mar 2017
Cabin: Aqua Class

Overall we enjoyed this cruise. Fabulous scenery, food, staff and entertainment. The fiords were great. We were able to check off 3 of 4 major travel goals. 1 - Round the Horn - check, 2 - see a penguin in its native territory - check, 3 - visit Ushuaia but bad weather prevented this and 4 - experience the Chilean fjords - check. Mickey Live's talks were a great addition to the whole experience. He was able to describe many of the sites as we were seeing them. Loved his Snapshot Rally.

Food and drink were up to our expectations and Trellis and cafe dining were great, no issues. We were travelling Aqua Class but decided to dine in the evening in regular dining with close friends who were not qualified. Therefore we are not able to say much about the dinner experience in Blu but breakfasts in Blu were good and we enjoyed the more private atmosphere for starting the day.

Now for the tough part. Infinity was definitely suffering from some propulsion balancing issues that made life in many cabins on the 11th deck in the very rear intolerable on many occasions. We are not talking about stern shudder, or rock and roll. The vibration was similar to what you would feel when driving a car with badly balanced wheels except scaled up to large ship size and often continued for hours. It would only happen at certain ship speeds. The crew are limited in what they can say, so the pat answer was to blame the issue on current sea conditions. However, the seas were quiet through many of the events. Obviously they can't have the passengers thinking that the ship was having technical issues. I've had enough sea experience to know the difference. Thanks to Miguel who did everything he possibly could to help us deal with these events. I can only imagine how frustrated the Captain and engine crew must be when having to deal with something like this while also having to keep to a very tight navigation time schedule. Future travels for us will be mid-ship forward or no ship. Thanks to the crew for doing their best.

Cabin Review

Aqua Class

Cabin A1

See my Review for vibration details. This was our first time travelling in Aqua Class. The larger room size was welcome. The balcony location was perfect for many of the sites on this cruise. We were expecting it to be larger than the standard; so all Aqua Class rooms are not the same. The pillow selection and towels were fine but did not live up to what was advertised for this class of service. Poor water pressure in the shower reduced the enhanced shower features but still adequate for regular shower use. Close proximity to the aft deck café was a very nice feature.

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