Star Princess Review

4.0 / 5.0
0 reviews

Birthday cruise was a bust!

Review for Hawaii Cruise on Star Princess
User Avatar
hoppycruiser1
10+ Cruises • Age 70s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Feb 2017
Cabin: Balcony

My husband reminded the front desk and dining room staff THREE times that nothing had been done for my Birthday and was assured each time that "We are on top of it and it will be taken care of" but never had anything put on our door or any acknowledgement at dinner. The dining room service was the s l o w e s t we've ever had on any cruise. The few times we went to the Horizon Court buffet, it was difficult to get water or beverage service. We actually got up and helped ourselves on two occasions.

The Captain was unusually friendly and quite amusing; not sure if this was a plus or minus. The Star Princess seemed to be due for an in-yards refurbishing-the public areas appeared "worn". Given the poor service both in our cabin and in the dining areas, I would not recommend this ship to anyone.

If this had been my first Princess Cruise, I would never take another.

Cabin Review

Balcony

Cabin BF

Took us four days to get our mini-fridge operational and with a shelf. Cabin had trash on the floor when we first came aboard and the trash pieces were not vacuumed up for an entire week. Could never seem to get any ice. Steward was more interested in visiting in the passageway than seeing to cabins.

1 Helpful Vote
previous reviewnext review

Find a cruise

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.