I chose this particular cruise because the ship went to the ports I wanted to see & because I got a great deal on the stateroom!!! The service was fabulous, every staff member was very friendly, always saying "good morning" or "good afternoon" or, obviously, "good evening"!!! Specifically, the front desk staff was extremely helpful to me & my sister when we had a problem with noise in the cabins & I am referring to Rowan, Sheila & Teresa - they were wonderful!!! In addition, I wish there was a pool without salt water, but I understand why that is done. The food in the dining room (Black Crab) could probably use a bit of overall & upgrade, but it was good. I have a few other specific issues with the cruise line which I will address at another time - via e-mail and/or a letter to the Fort Lauderdale office of MSC Cruises. Overall, it was a most enjoyable time!