Can not overstate how wonderfully friendly, efficient and caring every crew member aboard the Empress was during our voyage! It is obvious that they are like family and made every passenger feel welcome, and special.
From cabin attendants, to wait staff, to entertainers, to officers and crew - all were first rate in their service.
The excursions were very interesting, full of the history of the area and the Hop-on-hop-off option at most ports was a really great way to see what you were interested in, for however long you wished to visit. The Pacific Northwest is extremely beautiful and even though we were never far from the "big city", there was a sense of the wilderness of the area.
Rooms were quite sufficient in space, beds were comfortable. The cleanliness was excellent and any request was responded to immediately.