Carnival Splendor Review

TERRIBLE!!!!!!!!

Review for the Western Caribbean Cruise on Carnival Splendor
User Avatar
Jdm13
2-5 Cruises • Age 30s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Mar 2017
Cabin: Ocean View

I chose this cruise for its itinerary which was supposed to be Cozumel, mahogany bay, Belize and grand cayman. However, the day before the trip we received an email that the propeller wasn't working at maximal speed and that there was a change of itinerary and the ship was now only going to the Bahamas (Nassau and Freeport- which is a FREE port at no cost to the ship) we had already flown to Miami so we agreed to make the best of it and go on the cruise. However it was an AWFUL trip. We went from going to 4 ports to only 2 ports on a 7 day cruise. Many members were asking to go to one extra port but carnival wouldn't allow it. We were stuck at sea for most of the trip. This ship is SO outdated. The decorations are ridiculous and terrible to look at everyday. The safe box in our room broke and it had our excursion tickets in it. I had almost missed the excursion because we had to call the service desk 3 times to open the safe. The only good thing about this ship was the food and servers were great- very friendly and welcoming. However, during the day at sea, the workers were washing down the chairs at 11am while people were trying to relax for the day. So RUDE!!!! At the end of the trip we were billed $97 PER PERSON for "tips". When questioned, the service desk was so rude and asked "I don't know why you're so surprised, it was written on a paper you signed" well maybe it was but I had been tipping people every day and then we get billed the LAST day for all the tips? This should be taken out at the beginning of the trip. Plus, were tipping the "behind the scenes workers? For what? Doing their JOB? I wish I got tipped everyday being a nurse for just DOING MY JOB! We were supposed to get half of our money back for this trip but we only got 1/3 back. I have never been so disappointed on a trip. If I could turn around time I would have cancelled this trip. I recommend booking a trip with another cruise line- NOT CARNIVAL!!!!!! Awful awful experience

Cabin Review

Ocean View

Cabin 6C
4 Helpful Votes
previous reviewnext review

Find a Carnival Splendor Cruise

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.