I understand that this is an older ship that has had a recent upgrade however, there is only so much that can be done to a ship. The Imagination appeals to families with small children, there were 750, who for the most part ran (literally) all over the ship even late at night and early in the morning. Also, it's not called a "fun ship" for no reason as there seemed to be more drinking (read: really drunk people, several of them underage) on this cruise than on our previous cruises with Princess and NCL. There was only one small pool on the ship which was packed with standing room only at all times. Lounge chairs were impossible to find. The deck area was often littered, although I do blame the guests as much as I do the crew for this. They also have the traditional dining as opposed to "anytime" while our table mates were nice people it's just not who we wanted to eat dinner with every night, despite the fact that we were assured a table for 6 when the cruise was booked. The food was another disappointment. Offering anything 24 hours a day is not enough if the quality is poor. The offerings in the dining rooms were fair to good (except the chocolate melting cake which was excellent. The buffet was just ok, the Deli sandwiches were usually a better bet. Again, better food with Princess and NCL. Service on the ship was like anywhere, some good some bad with a few exceptions on either end being excellent and awful. Bottom line, if you can afford another cruise take it and not the Imagination.