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The Good –the Itinerary & the Weather; The bad – the Dining; The Ugly – NCL’s Nickel & Diming We decided on this cruise because of the itinerary and the opportunity to visit Iguazu Falls post cruise. Embarkation was shambolic. Queue for luggage drop off, queue for health documents, long walk or shuttle to ship, long queue to check in. We later learnt that this was because the ship was too far away from the terminals for the computers. The credit card terminal was inoperative when we checked in so we could not register our credit card. The next morning we received a poorly worded, aggressive letter saying that as we had opted to pay cash (not true) our signing rights were cancelled and we would have to deposit some money. Not impressed, compounded by the front desk forgetting to tell the computer when it was sorted and our cruisecard then being embarrassingly rejected for a $6 purchase. To be fair, customer recovery was excellent. Our balcony cabin was fine although the bathroom is indeed tiny. Storage space was sufficient. The ship appears to be well maintained and all public areas were clean and tidy, if a little old fashioned. We thought dining ranged from poor and abysmally repetitive in the buffets to just OK but lacking any pizzazz in the main dining room. We ate at three speciality restaurants, le Bistro, the Italian and Cagneys. They too were OK but I wouldn’t hurry back although the steaks in Cagneys were excellent. On the whole the crew were excellent, being pleasant and efficient. We particularly enjoyed the Great Outdoors bar. Some of the ports required tenders, and we thought the NCL operation slick and safe. We never had to wait long. Disembarkation was OK but getting a taxi a nightmare. Wonderful weather and some chilled ports of call made the cruise. We have some concerns with the NCL pricing model (extra charges in the MDR, extremely expensive drinks, overpriced excursions) which makes it unlikely we will return.

The Good, The Bad & The Ugly

Norwegian Sun Cruise Review by IMcG666

10 people found this helpful
Trip Details
  • Sail Date: February 2017
  • Destination: South America
  • Cabin Type: Balcony
The Good –the Itinerary & the Weather; The bad – the Dining; The Ugly – NCL’s Nickel & Diming

We decided on this cruise because of the itinerary and the opportunity to visit Iguazu Falls post cruise.

Embarkation was shambolic. Queue for luggage drop off, queue for health documents, long walk or shuttle to ship, long queue to check in. We later learnt that this was because the ship was too far away from the terminals for the computers.

The credit card terminal was inoperative when we checked in so we could not register our credit card. The next morning we received a poorly worded, aggressive letter saying that as we had opted to pay cash (not true) our signing rights were cancelled and we would have to deposit some money. Not impressed, compounded by the front desk forgetting to tell the computer when it was sorted and our cruisecard then being embarrassingly rejected for a $6 purchase. To be fair, customer recovery was excellent.

Our balcony cabin was fine although the bathroom is indeed tiny. Storage space was sufficient. The ship appears to be well maintained and all public areas were clean and tidy, if a little old fashioned.

We thought dining ranged from poor and abysmally repetitive in the buffets to just OK but lacking any pizzazz in the main dining room. We ate at three speciality restaurants, le Bistro, the Italian and Cagneys. They too were OK but I wouldn’t hurry back although the steaks in Cagneys were excellent.

On the whole the crew were excellent, being pleasant and efficient. We particularly enjoyed the Great Outdoors bar.

Some of the ports required tenders, and we thought the NCL operation slick and safe. We never had to wait long.

Disembarkation was OK but getting a taxi a nightmare.

Wonderful weather and some chilled ports of call made the cruise. We have some concerns with the NCL pricing model (extra charges in the MDR, extremely expensive drinks, overpriced excursions) which makes it unlikely we will return.
IMcG666’s Full Rating Summary
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Service
Onboard Experience
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Cabin Review

Balcony
Cabin BD 9022
Totally fine and well sited for us. Tiny bathroom.
Fjord Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

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