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We were staying in FL, and this short cruise seemed like a good and fun way to get to Key West for the day. But my husband and I are used to higher end, smaller ships, so this was not what we were used to. And we also prefer all-inclusive cruises, so this was the first time we experienced this type of "nickel and diming". If this was the only cruise line we had been on, it probably would have been better for us. But it's hard not to compare, and compare we did. It looked like a lot of people were having a great time, so this is a personal preference. The ship itself is very nice, but we found our stateroom with verandah too small. Also, although we did not eat in any specialty restaurants, we thought the food in general was just mediocre. And that includes desserts, which my husband generally loves. So he was especially disappointed with that. Re: the staterooms, we were on the concierge floor. There was one overworked (very nice) concierge on that floor, and most of the times there was a very long wait if you wanted to ask her something. There was also a designated phone line where they were pretty responsive if you had a question. We had purchase a "premier beverage" package, but were very surprised when we had no water (that wasn't a charge for us) provided for usin our mini refrigerator. We had to "purchase" a bottle and bring it back to the room. I also did not care for the fact that there was a shower curtain, not a shower door in the bathroom. The storage space in that small bathroom was pretty good. Our room attendant was very nice and helpful. Re: the food, we thought the buffet (where we went for our breakfasts and a few casual dinners) was way to long and unwieldy. One had to walk quite a long distance to get to the omelette station, and many people didn't even know it existed. There was also sporadic help for people (getting coffee or answering questions) at the buffet, but it needed to be more consistent. One morning, the food was cold, and it appeared the burners were not on high enough. The response from the manager was good. We did find the necessity of showing our "premium" cards every time we wanted a water or drink (even orange juice) was annoying and arduous. Showing one card should have been enough if we wanted two drinks, as our accounts were linked, but every time we wanted a drink each, we had to drag out our cards. We are not use to this. There also should have been more hand sanitizers in a ship that size. Boarding and disembarkation was smooth and most of the people working there were nice and helpful. It was tough to get a seat by the pool or the spa area (which was away from the loud music and spring-breakers by the pool). But this is usually the way on any cruise ship, especially a day at sea.

Not For Us

Celebrity Summit Cruise Review by joyb52

14 people found this helpful
Trip Details
  • Sail Date: March 2017
  • Destination: Bahamas
We were staying in FL, and this short cruise seemed like a good and fun way to get to Key West for the day. But my husband and I are used to higher end, smaller ships, so this was not what we were used to. And we also prefer all-inclusive cruises, so this was the first time we experienced this type of "nickel and diming". If this was the only cruise line we had been on, it probably would have been better for us. But it's hard not to compare, and compare we did. It looked like a lot of people were having a great time, so this is a personal preference. The ship itself is very nice, but we found our stateroom with verandah too small. Also, although we did not eat in any specialty restaurants, we thought the food in general was just mediocre. And that includes desserts, which my husband generally loves. So he was especially disappointed with that.

Re: the staterooms, we were on the concierge floor. There was one overworked (very nice) concierge on that floor, and most of the times there was a very long wait if you wanted to ask her something. There was also a designated phone line where they were pretty responsive if you had a question. We had purchase a "premier beverage" package, but were very surprised when we had no water (that wasn't a charge for us) provided for usin our mini refrigerator. We had to "purchase" a bottle and bring it back to the room. I also did not care for the fact that there was a shower curtain, not a shower door in the bathroom. The storage space in that small bathroom was pretty good. Our room attendant was very nice and helpful.

Re: the food, we thought the buffet (where we went for our breakfasts and a few casual dinners) was way to long and unwieldy. One had to walk quite a long distance to get to the omelette station, and many people didn't even know it existed. There was also sporadic help for people (getting coffee or answering questions) at the buffet, but it needed to be more consistent. One morning, the food was cold, and it appeared the burners were not on high enough. The response from the manager was good. We did find the necessity of showing our "premium" cards every time we wanted a water or drink (even orange juice) was annoying and arduous. Showing one card should have been enough if we wanted two drinks, as our accounts were linked, but every time we wanted a drink each, we had to drag out our cards. We are not use to this.

There also should have been more hand sanitizers in a ship that size. Boarding and disembarkation was smooth and most of the people working there were nice and helpful. It was tough to get a seat by the pool or the spa area (which was away from the loud music and spring-breakers by the pool). But this is usually the way on any cruise ship, especially a day at sea.
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Cabin Review

Cabin 8087
Re: the staterooms, we were on the concierge floor. There was one overworked (very nice) concierge on that floor, and most of the times there was a very long wait if you wanted to ask her something. There was also a designated phone line where they were pretty responsive if you had a question. We had purchase a "premier beverage" package, but were very surprised when we had no water (that wasn't a charge for us) provided for usin our mini refrigerator. We had to "purchase" a bottle and bring it back to the room. I also did not care for the fact that there was a shower curtain, not a shower door in the bathroom. The storage space in that small bathroom was pretty good. Our room attendant was very nice and helpful.
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