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Emerald Princess Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
1,737 Reviews

Disappointing

Emerald Princess Cruise Review by AScotsman

1 people found this helpful
Trip Details
  • Sail Date: Mar 2017
  • Destination: the South Pacific
  • Cabin Type: Interior

I normally travel by another cruise line but I thought this year, I would try something different. BIG MISTAKE.

Unless all you want is to mix with an elderly clientele, with absolutely no atmosphere on board, lackluster shows, average food, passageways that lead nowhere, average service, poor communication, a captain's noon message that is factual but without enthusiasm in the voice, then this cruise ship is not for you.

The ship is very impersonal, the staff, with few exceptions, are surly and are rarely seen to smile. Most I experienced were too officious, especially those around the Horizon Court buffet. Having been billed for trying to make several overseas phone call from my cabin (note I said trying to make, did not get through, not even a ringing tone) it took many attempts to have 3 charges of $9.90 each to be removed form my on board account. It was finally rectified.

Over 3000 passengers on board and although the Horizon Court has two sides, on most days, only one side was open, causing queues and congestion.

So, other than this, the cruise was great!!!


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Cabin Review

Interior
Cabin IE L232

Basic but comfortable bed


Port & Shore Excursion Reviews


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AScotsman
2 Reviews Written
1 Helpful Votes
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