It was a new wonderful experience crossing the Atlantic. However, the pre-trip to Puerto Rico was greatly overpriced by Viking. The room amenities were very sparse and there were no excursions included. Our Viking representative was not that good. For example, I needed a dentist and the representative from Viking was nowhere to be found. We had a medical issue on board. My husband's issue was treated by doctor, Aleksandar Avdalovic. He and his staff were very proficient and professional. Doctor Alex even telephone the room to check-up on my husband.
Of course the food on board was excellent. The service providers were so friendly and helpful everywhere on the voyage. For example, my husband needed a piece of tap to mend something. He happened to be passing an electrician on board and asked if he had electrical tape. The electrician asked for our room number and soon I was able to get the tape to make the repair.
I would have liked to see exercise classes provided. The only thing available were Yoga classes at a cost. It is your fault that I gained 4 pounds (ha,ha).
Our steward, Mr. Fery, and helper, Ms. Christina, were very very helpful and accommodated to our every need. The room was spotless and always welcoming. When my husband Had a physical mishap, Mr. Fery was genuinely concerned. Mr. Fery's smile and availability was comforting.
Mini bar person, Elanora, was kind and personable.