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chose this cruise because of the port, date and length. embarkation - we waited outside in line for two hours. boat left 6 hours late; due to underwater repairs. boat arrived back in Tampa 4 hours early at 2 am . We were awaken early by loud noise outside due to two barges /tugs working on the boat. Even with balcony door closed, it was impossible to sleep disembarkation was a nightmare - nothing specific was announced other than the disembarkation was on level 7 - no specific door. Employees contradicted each other as to method and location. Bar and casino service was terrible other than our cabin steward. he was great. lack of dining tables to eat at Garden cafe. Found a hunk of metal the size of a whole cashew in a dessert - when reporting it to the staff, no apology was provided. nothing was done other than that took the remaining desserts off the buffet

Norwegian Nightmare

Norwegian Jade Cruise Review by pjourney16

1 person found this helpful
Trip Details
  • Sail Date: March 2017
  • Destination: Caribbean
  • Cabin Type: Mid-Ship Balcony
chose this cruise because of the port, date and length. embarkation - we waited outside in line for two hours. boat left 6 hours late; due to underwater repairs. boat arrived back in Tampa 4 hours early at 2 am . We were awaken early by loud noise outside due to two barges /tugs working on the boat. Even with balcony door closed, it was impossible to sleep disembarkation was a nightmare - nothing specific was announced other than the disembarkation was on level 7 - no specific door. Employees contradicted each other as to method and location.

Bar and casino service was terrible other than our cabin steward. he was great. lack of dining tables to eat at Garden cafe. Found a hunk of metal the size of a whole cashew in a dessert - when reporting it to the staff, no apology was provided. nothing was done other than that took the remaining desserts off the buffet
pjourney16’s Full Rating Summary
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Cabin Review

Mid-Ship Balcony
Cabin BA 10600
ok
Deck 10 Inside Cabins, Balcony Cabins, Suite Cabins