We have traveled before on the Adventure and love her. Her updates were very noticeable and nicely done. We had a balcony room which we love, beds are not the softest, but we asked our room steward for a mattress topper and had it within hours. Room was always clean and neat. We were booked on the 6pm dining in main dining room and although we enjoyed the food and the staff did its very best, service was not up to standards. We feel that this was related to the steady influx of the our time diners, which overwhelmed the serving staff for the scheduled 6pm diners. Our wait staff did their best and were terrific, but it was clearly noticeable that they were overwhelmed and service was slow and hectic. Many diners made their way to Boleros bar during the meal for drinks as due to the staff being overwhelmed , bar service was extremely slow or non existent in the dining room.

Room service was enjoyed for breakfast on our balcony and was free of charge ( non alcoholic drinks included). elevators did not have the day of the week on the floor, which I missed as it helped to orient me to the day. Pool staff was over vigilant in patrolling the deck to ensure people were not saving pool chairs, to the point that they were questioning people in pool, hot tub, and bar areas as to where their seats were located. Entertainment staff were outgoing and humorous. Standard shows were enjoyable, hypnotist was extremely entertaining. Would be enjoyable to have some broadway type shows and entertainment. All bars had exceptional service and game shows there were entertaining. We also used the casino to cash in our onboard credits for actual cash money- the casino charged a fee of 6% to cash out the onboard credit. We then used the credit n the islands.

We did not book any excursions through the ship, but we did use Shoreexcursioneer.com to book day passes at resorts on Aruba and St Martin- we really enjoyed this as they were all inclusive( meals, drinks, chairs, towels,umbrellas) and it was worth the price ( usually about $60-$80 per person). Getting on the ship in San Juan we arrived at 1pm and were onboard by 2pm. Service was fast and efficient. Returning to San Juan we decided to self disembark- we stood inline in the ship for approximately 45 minutes, and disembarkment with customs was very fast and no issue noted. We enjoyed the ship and would sail on her again- she may be a smaller and older ship- but she is well taken care of and staff is doing a great job.