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Embarkation was a long, slow process even though we were there an hour early. Waited in line almost three hours. Definitely bring food, water, etc. and maybe something that you can sit on while you wait. Departure was delayed due to some mechanical issues. It was interesting though to watch the underwater dive team/welders! Our steward was fantastic and our room was very comfortable. Costa Maya - Chochaban ruins are definitely worth the trip (great tour guide Gerarro) however the package that includes the buffet lunch and open bar is not. The buffet was open to all Jade passengers that were in Costa Maya, not just those on our excursion. The food was poor quality and of minimal selection. Again, lines, and without ice for drinks, the types of beverages offered were limited. The presence of the Mexican police was a bit disconcerting, but it did seem to quiet down some of the spring-breakers who were drunk and being obnoxious at lunch time. The beach area was small and not very enjoyable with other passengers stumbling over the chairs, getting sick, and vomiting next to you. Never did get near the pool unfortunately due to the continuous spring break party being held on the 12th deck and staff did absolutely nothing to try to accommodate those over college age. The staff at the spa were very nice, very professional. It was a welcome respite from the loud music and overall chaotic atmosphere. Disembarkation- arrived 45 minutes early and took our own bags which seemed to work fairly well. We were back in our vehicle within 1 1/2 hours, despite being interrogated by customs officials. Disappointed in the cruise and don't think we will sail NCL again.

Didn't realize until too late it was a SPRING BREAK CRUISE

Norwegian Jade Cruise Review by Sionainn

8 people found this helpful
Trip Details
  • Sail Date: March 2017
  • Destination: Caribbean
  • Cabin Type: Mid-Ship Balcony
Embarkation was a long, slow process even though we were there an hour early. Waited in line almost three hours. Definitely bring food, water, etc. and maybe something that you can sit on while you wait.

Departure was delayed due to some mechanical issues. It was interesting though to watch the underwater dive team/welders!

Our steward was fantastic and our room was very comfortable.

Costa Maya - Chochaban ruins are definitely worth the trip (great tour guide Gerarro) however the package that includes the buffet lunch and open bar is not. The buffet was open to all Jade passengers that were in Costa Maya, not just those on our excursion. The food was poor quality and of minimal selection. Again, lines, and without ice for drinks, the types of beverages offered were limited.

The presence of the Mexican police was a bit disconcerting, but it did seem to quiet down some of the spring-breakers who were drunk and being obnoxious at lunch time.

The beach area was small and not very enjoyable with other passengers stumbling over the chairs, getting sick, and vomiting next to you.

Never did get near the pool unfortunately due to the continuous spring break party being held on the 12th deck and staff did absolutely nothing to try to accommodate those over college age.

The staff at the spa were very nice, very professional. It was a welcome respite from the loud music and overall chaotic atmosphere.

Disembarkation- arrived 45 minutes early and took our own bags which seemed to work fairly well. We were back in our vehicle within 1 1/2 hours, despite being interrogated by customs officials.

Disappointed in the cruise and don't think we will sail NCL again.
Sionainn’s Full Rating Summary
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Cabin Review

Mid-Ship Balcony
Cabin BA 10620
Nice cabin- great steward! Would have enjoyed the balcony more if others weren't smoking on theirs...
Deck 10 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews

  • Chacchoben Mayan Ruins
    Tour guide "Gerry" was fantastic and provided a lot of interesting details regarding the area, culture, history... He made the bus trip there and back fun and very informative. The motor coach seemed safe and was quite comfortable. Ruins were very impressive - a must see!
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