My daughter is associated with a reader group who were taking this cruise. We only had 1 bad experience with the help,the hostess athe o'sheehans....she was going to do it her way and that was that....so we went elsewhere.....but cannot say enough good things about the rest of the workers....all attentive and wanted to make sure we were happy and could they do anything to make things better......did have a problem with the people who everyday went out and toweled chairs to save them and for hours they went unused and was not able to use the sundeck as would have liked to.....would be nice if the smoking area could be placed in a more secluded area....has to walk through it going from here to there.....the ship was wonderfully clean...help was 24/7 doing something to keep it very clean....would I go again....absolutely......great overall adventure.....BTW, the St thomas zipline was the best...recommend this for all