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We chose the cruise for 2 reasons. To experience the Brand with a view to using them again and to see the destinations on this trip. That was - Hong Kong down to Indonesia. The ship is dated and the air con is ferocious everywhere. People were in the show lounge each night with outdoor coats on. Whilst some people do stick to the dress code, it is not encouraged and there are people in the dining room with jeans and Tshirts at dinner. The food was good initially but was quickly repetative and the standard dropped after the first fortnight. The cost of the trips is eye watering and the ship docks at container ports and long distances away from the featured destinations. It is then necessary to take their trips as the time schedules for departures are tight and there is a danger of not being back on time if you decide to go independently.Many people complained about this as this cruise was all about the destinations! We chose an ocean view cabin but were very disappointed as the noise from the next cabin was terrible. After enquiries it turned out to be 4 children aged 8 and 12 years who were in the cabin alone and unsupervised. Reception refused to move us stating the ship was full. This was untrue as it was not full at that time. We then had to wait to the end of the first leg of the voyage and pay for an upgrade to get the peace we were entitled. Reception saw no problem with 4 children alone in a room. THIS IS VERY BAD HOLLAND AND AMERICA. The entertainment was often poor with much repetition and weak resident singers.They need a new cruise director.

Below expectations!

Volendam Cruise Review by worldvisitors

5 people found this helpful
Trip Details
  • Sail Date: January 2017
  • Destination: Asia
  • Cabin Type: Large Ocean-View Stateroom
We chose the cruise for 2 reasons. To experience the Brand with a view to using them again and to see the destinations on this trip. That was - Hong Kong down to Indonesia. The ship is dated and the air con is ferocious everywhere. People were in the show lounge each night with outdoor coats on. Whilst some people do stick to the dress code, it is not encouraged and there are people in the dining room with jeans and Tshirts at dinner. The food was good initially but was quickly repetative and the standard dropped after the first fortnight. The cost of the trips is eye watering and the ship docks at container ports and long distances away from the featured destinations. It is then necessary to take their trips as the time schedules for departures are tight and there is a danger of not being back on time if you decide to go independently.Many people complained about this as this cruise was all about the destinations! We chose an ocean view cabin but were very disappointed as the noise from the next cabin was terrible. After enquiries it turned out to be 4 children aged 8 and 12 years who were in the cabin alone and unsupervised. Reception refused to move us stating the ship was full. This was untrue as it was not full at that time. We then had to wait to the end of the first leg of the voyage and pay for an upgrade to get the peace we were entitled. Reception saw no problem with 4 children alone in a room. THIS IS VERY BAD HOLLAND AND AMERICA. The entertainment was often poor with much repetition and weak resident singers.They need a new cruise director.
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Cabin Review

Large Ocean-View Stateroom
Cabin C 2487
A bit dated and the bathroom needed a freshen up. Otherwise no big surprises. The later cabin with a balcony had been updated more recently so was nicer and fresher more spacious feel.
Main Deck Inside Cabins, Outside Cabins