Let me start by saying that we have been on around 30 cruises from 5 star Celebrity and RC to Costa (Avoid at all costs they are a horrible company !) Going on the reviews i was not expecting much from the Horizon but wow it exceeded our expectations in every way. We arrived at the ship around 3pm and literally walked straight on !!!! The whole process took 5 minutes (Not the 2 hrs we spent waiting in a huge queue whilst embarking RC and Costa ships !) Food was excellent in both restaurants, The AI drinks package was limitless and served anywhere throughout the ship, Non of the usual one drink per person ridiculousness that other cruise lines charging £50 a day insist on. The whole ship is really relaxed ! Rooms are larger than average and clean the ship is 20 plus yrs old but in good condition, The gym has new up to date equipment, The jacuzzi 's are both clean and warm as are the pools. service is excellent and staff are very friendly and look happy in their jobs. If you are looking for a cheap fun relaxed cruise with great food and an excellent FREE drinks package you wont be disappointed. Pound for pound amongst the best cruise ive ever been on. Thankyou Pullmantur for showing how a cruise ship should be run. We will definately be back.