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Queen Elizabeth Review

4.0 / 5.0
Editor Rating
570 reviews
23 Awards

Terrible service ... Lovely ship

Review for Queen Elizabeth to Australia & New Zealand
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10+ Cruises • Age 40s

Rating by category

Public Rooms

Additional details

Sail Date: Feb 2017
Cabin: Balcony

Massive fail from Cunard.

I've been on more than 15 cruises. Loved everyone one of them, and am constantly amazed at whingers (but sadly the experience on Queen Elizabeth has made me a whinger this time).The service on Australia's P&O is dramatically superior to Queen Elizabeth (and that says a lot as they are generally recognised as the entry level cruise company in Australia). We compared this ship to Basil's shambolic Fawlty Towers. In almost every instance the staff were clueless or just didn't care less.

After swiping our cards to gain entry onto the ship, we were not even greeted. No welcome, no photo, no assistance to find our cabin. NOTHING!

Cabin Review


Cabin BB

Port Reviews

Sydney (Australia)

can't beat Sydney!

130 Helpful Votes

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