First, to be clear, the ship 1000% has a bed bug infestation. I was bitten multiple times almost every night, my significant other was bitten multiple times, and the couple traveling with us in different staterooms on different floors was bitten.
Anyone traveling on this ship should be concerned because if a single bed bug is taken home with you in your clothes, bag, etc. that means thousands ($1000+) of exterminator costs, dry cleaning, mattress replacement, etc.
Second, as many others have mentioned, the ship is rundown and the furniture and interiors are in desperate need of renovation. There’s holes, fading, out of order signs, etc. across the ship. I thought it was one of the older ships in the fleet but it was built only in 2008 so it just looks old due to neglect and disrepair.