Ruby Princess Review

4.5 / 5.0
1,976 reviews

Too many customer service issues to sail this line again.

Review for the Mexican Riviera Cruise on Ruby Princess
User Avatar
karen4191
6-10 Cruises • Age 20s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Feb 2017
Cabin: Oceanview (obstructed view)
Puerto Vallarta view from our cabin with Iphone 7 zoom
Resort beach in Mazatlan, stinging jellyfish in water though.
Glass bottom boat fish, only $20 and great views around rocks

First of all this was our second Valentines Day week cruise, and I have come to the conclusion that it is a bad week to go. The cruise was a good price and the 3rd passenger was free and 4th half fare or something such, so ship was fully booked. Embarkation smooth. I was a little disappointed that they didn't have a happy anniversary sign on our door like so many others, I had put the information in the cruise personaliser.

My biggest issue, was we were offered an upgrade from inside to partially obstructed oceanview. We liked the room, but were surprised one day when we were taking a nap that there was someone working in the lifeboat right outside our window. We were not clothed and were not notified that anywone would be outside our window. We didn't know how he got there, must have repelled. They were outside our windows 3 days out of 7!

Another issue was room porter that knocked and disturbed us twice when the do not disturb sign was in the door.

Cabin Review

Oceanview (obstructed view)

Cabin OV

Clean, roomier than inside. Bed super comfy. TV way too small and not great selections of what to watch, brough an IPAD with movies to watch.

Port Reviews

Mazatlan

Fun shopping in town, good tour operators, pretty beach.

Los Angeles

LAX hasn't changed much in 30 years, my least favorite airport. The collection of people to bus to port could have run more smoothly.

3 Helpful Votes
previous reviewnext review

Find a Ruby Princess Cruise from $179

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.