Norwegian Epic Review

4.5 / 5.0
4,413 reviews

Service was not the best/cruise ship lacking.

Review for the Western Caribbean Cruise on Norwegian Epic
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Cruiserten
6-10 Cruises • Age 40s

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Cabin
Value for Money
Embarkation
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Sail Date: Jan 2017
Cabin: Aft-Facing Balcony

This ship is definitely not for kids. Yes it has slides and pools but the slides are a pain to find the entrance to get on and unless your kid can touch in over 5' of water and knows how to swim there is no pool for them other than an area maybe 10'x8' that is about 3 inches of water. One of our servers in the manhatten you could definitely tell didn't want to be there. We seemed like we were bothering her when she took our order. The entertainment was also lacking and in order to go to any shows you have to get tickets/reservations which was a deal breaker for me. I am on vacation and other than shore excursions don't want to have to deal with scheduling things. The ship was ok also, I was expecting way more considering the size of the ship. The worst part...disembarkation! Nobody told us anything on how to disembark nor did we get any information in our state room. There were a total of 9 of us cruising and not 1 person received any info. I went to the guest services to find out what we need to do and stood in line for about an hour and was told to go over to the map and there would be luggage tags to disembark there....nope no tags so back to the line to stand for another hour. Finally they brang some tags out. Was not happy at all with this cruise. I filled out a survey from NCL and never heard anything from them. This was our second cruise with NCL and the first one was amazing..this one not so much.

Cabin Review

Aft-Facing Balcony

Cabin B1

Cabin was ok. Bathrooms are part of the room and only frosted glass and curtain separate you from the room.

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