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We chose the cruise from Lisbon to Cape Town for the itinerary & because we wanted to try a supposed 6* cruise. Having stayed at some fabulous hotels we were hoping for similar standards on board. The transfer/embarkation was poorly handled. We couldn't visit Madeira but just 2 coaches were offered for an alternative day out from Lisbon The ship has had a facelift but the bedrooms are tired. Beds, towels, toiletries, butler & cabin staff all excellent though. Compass Rose service was a joke. 3 hours for a 3 course meal was good going - though I did get 3 courses 1 lunch in 20 minutes! Shows were usually missed though that was no great loss. The ship's troupe were great & should have been used more. Food was average - the premise appears to be quantity over quality. Food was lukewarm, dishes forgotten just so many faults. Wine service incredibly slow. Best wine we found was on offer at £6.50 at Morrison's when we returned. Hardly fine wines! This is a brief summary of 6 page letter I sent to Regent. Usual response I believe for dissatisfied customers, money off next cruise. Do they really think I'll cruise with them again?!

Vastly overrated

Seven Seas Navigator Cruise Review by johntstone

159 people found this helpful
Trip Details
  • Sail Date: October 2016
  • Destination: Africa
  • Cabin Type: Penthouse Suite
We chose the cruise from Lisbon to Cape Town for the itinerary & because we wanted to try a supposed 6* cruise. Having stayed at some fabulous hotels we were hoping for similar standards on board.

The transfer/embarkation was poorly handled.

We couldn't visit Madeira but just 2 coaches were offered for an alternative day out from Lisbon

The ship has had a facelift but the bedrooms are tired. Beds, towels, toiletries, butler & cabin staff all excellent though.

Compass Rose service was a joke. 3 hours for a 3 course meal was good going - though I did get 3 courses 1 lunch in 20 minutes! Shows were usually missed though that was no great loss. The ship's troupe were great & should have been used more.

Food was average - the premise appears to be quantity over quality.

Food was lukewarm, dishes forgotten just so many faults. Wine service incredibly slow. Best wine we found was on offer at £6.50 at Morrison's when we returned. Hardly fine wines!

This is a brief summary of 6 page letter I sent to Regent. Usual response I believe for dissatisfied customers, money off next cruise. Do they really think I'll cruise with them again?!
johntstone’s Full Rating Summary
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