Celebrity Solstice Review

Very crowded ship-total cattle call!

Review for Australia & New Zealand Cruise on Celebrity Solstice
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Togo2010
10+ Cruises • Age 50s

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Sail Date: Dec 2016
Cabin: Royal Suite

If you like an overcrowded ship (2850 max capacity with over 3000 passengers on board), hospital quality food, average entertainment and unexciting on board activities on an older ship, this is your cruise. The new menu in the Tuscan Grille is awful-an $18 additional up charge for a dry-aged New York that you couldn't cut with a steak knife. Suite dining was nearly empty with horrible service and a condensed main dining room menu. Older crowd from many countries. Not family-oriented Everything was always crowded, long waits to get off the ship and many of the staff acted burned out.

Security staff were seen on the ship wearing body cameras which is creepy when you are on vacation. Front desk staff was non-responsive and never got back to us on questions on our bill. Spa staff are the masters of high pressure sales which you never want after a treatment-kind of kills the zen. Our itinerary was changed due to very rough seas but still had some extremely rough sea days and missed a day in the fiords. Too many sea days on this itinerary. Cabins are nice but not much sound-proofing. Did not book any shore excursions with the ship as they are so over-priced.

Celebrity is not what is used to be or should I say it is a has-been. If you have been a frequent cruiser with Celebrity you will notice the cutbacks from the earlier days and whole difference vibe.There are newer, more innovative ships and Cruise lines out there where the customer experience and dining is still a priority and a much better value. Cannot recommend this ship or cruise line.

Cabin Review

Royal Suite

Cabin was nice with poor sound-proofing. Constant noise from cabin above us. Cabin service was a bright star in an otherwise horrible cruise.

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