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We enjoyed our first cruise on the Jade. The crew was great and the concierge was the best I have ever encountered. He made 3 visits to the suite and greeted us daily. His name was O'mar. Specialty dinners in Cagneys were good. I wish they would have had more fish options but steaks were great. We ate breakfast here almost everyday. We enjoyed a meal in LaCucina and Tepanyaki. The show for Tepanyaki was great with Eric as our cook. We ate one time in a main dining room and the food was fine. Having a reserved seating area for the shows with the suite was great and we enjoyed all entertainment. We did not have any wait time and could just walk in and have good seats in a balcony area just for the suites. We enjoyed all ports we visited but only took one ship tour in the Cayman Island which included a rum cake store, rum production and beer tour. Beer tour did not operate on Sunday's so with complaint, ship adjusted. The rum cake was just a store visit rather then tour. We were involved with private tours for all other ports and they were great values and enjoyable. Getting in the ship in Tampa was the worse I have ever encountered and a real joke. Luggage drop off and lines were unorganized. No preference for suites or Latitudes. A lot of wasted time and disappointment. Disembarking was late but went smoothly once it started.

Great ship that is ready for its update

Norwegian Jade Cruise Review by blppep

Trip Details
  • Sail Date: January 2017
  • Destination: Eastern Caribbean
  • Cabin Type: Penthouse with Large Balcony
We enjoyed our first cruise on the Jade. The crew was great and the concierge was the best I have ever encountered. He made 3 visits to the suite and greeted us daily. His name was O'mar.

Specialty dinners in Cagneys were good. I wish they would have had more fish options but steaks were great. We ate breakfast here almost everyday. We enjoyed a meal in LaCucina and Tepanyaki. The show for Tepanyaki was great with Eric as our cook. We ate one time in a main dining room and the food was fine.

Having a reserved seating area for the shows with the suite was great and we enjoyed all entertainment. We did not have any wait time and could just walk in and have good seats in a balcony area just for the suites.

We enjoyed all ports we visited but only took one ship tour in the Cayman Island which included a rum cake store, rum production and beer tour. Beer tour did not operate on Sunday's so with complaint, ship adjusted. The rum cake was just a store visit rather then tour. We were involved with private tours for all other ports and they were great values and enjoyable.

Getting in the ship in Tampa was the worse I have ever encountered and a real joke. Luggage drop off and lines were unorganized. No preference for suites or Latitudes. A lot of wasted time and disappointment. Disembarking was late but went smoothly once it started.
blppep’s Full Rating Summary
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Cabin Review

Penthouse with Large Balcony
Cabin SE 9502
The suite was the front of the ship with a large balcony. The suite is a Long walk from elevators but very quiet and little surrounding or above noise. Great room, layout and closet space. Balcony was extremely large with three lounges and a coffee table. Balcony was not usable except to/from port at slow speeds and in port. Wind was too strong to use when ship was at sea. The door is not a slider window but two doors-one inside with a easy turn handle and the other is a heavy locking door that is difficult to open/close due to its weight.

Deck was washed down from above so lounges were always wet!!
Deck 10 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews

  • Brewery Tour
    Brewery not open for tours on Sunday's! Rum cake was not a tour but a store visit. Rum tour was very informative and enjoyable. Ship adjusted our charged pricing but they should have known ahead and told us the brewery was open for samples only.
    View All 26 Brewery Tour Reviews