A excellent experience, from embarkation, where they copy your passport picture into a shipboard computer system. When you buy something or order dinner, your picture and name are on their hand-held units. More on this later. Luggage arrived very promptly, had a great tour of the room by the steward. Surprised by the amount of storage space, compared to other cruises. Liked the ability to store empty suitcases under the bed. We were in a standard room in the middle of Deck 4. Good location as you don't have to walk too far to the all important elevators. More expensive rooms do increase your sq footage a bit, and do give you more wardrobes. Penthouses do give you considerable room but if you are not entertaining, regular rooms are fine. Larger rooms are a walk to the elevators that you seem to be on constantly.
Food was delicious on all meals. The world cafe is a walk up buffet, no lines, you can also ask for custom things. One guy wanted prawns for breakfast. Open most of the time except for late night. Dining room is very well appointed and you can ask for 'neighbors' or not, thus eating by your self. Food was well presented, hot and varied. Italian restaurant was very nice, different wine from the dining room, which changed once in the middle of the cruise. Didn't use the captain's table. Note that the wine and drinks flowed only at dinner and lunch. If you need to carry a drink around with you, you could buy a $20. p/p package. Better use $40 of liquor per day per couple. You can buy al a carte.
Entertainment was as you will read in other reviews fairly basic. In Rome we had 4 excellent vocalist on faculty of a Rome school of music. Most of the ship board troupe was OK, shows relied on a big digital screen for back drops and 3D programs. Great sound and technology in the showroom. Get there early for seating. There is a 250 seat cinema on both sides of the theatre and the walls open to offer this seating, when needed.
Lost our english TV when in Alger's, and Tunisia, nothing Viking can do. Very slow internet in both ports which Viking apologized for early. We also had armed police in front of and behind our caravan of busses. Also armed escort into the harbor of both countries. Off putting to some, but par for the course in these neighborhoods.
I agree with other comments re tours. You can always do better $$ wise on your own, by either booking yourself on shore, cab drivers, or just walking around. I find I spend a lot of time with guides hearing a lot of stuff I'll never remember. Use Wikipedia for dates and info you need which are solid. I'm convinced that the guides make some stuff up and aren't laser perfect with dates either.
Cruise director was a star, literally. She appears as an opera stand in around the world. Her solo program was excellent. Also a very good communicator over the PA system and telling us what's up next. If you want the big reviews with scenery, bands and large casts this isn't the cruise for you. These were understated but very enjoyable.
Public rooms are just what you see on the 360 degree views on line. Beautifully appointed. We didn't have much time to just lounge around. Ship is basically asleep by 11:30, as they cater to the 55 and up crowd, with no kids. I spoke with younger folks on board and they seemed comfortable with all the grandparents.
Embarkation was quick and easy. Luggage was either taken to busses if they were taking you or if you just need to take a cab to your hotel (much cheaper) just pick your bags up in the terminal. They were protected by cruise staff, who asked for id when you picked them up
see above. Loved the heated bathroom floors.
Great city caught between medieval and ultra-modern. Just wander the old city.
Found hop-on hop-off tourist buss to be the best intro to the city, then take a taxi to places you want to dive into. Found Colosseum tour guides bloviated about a lot of stuff that you will forget. Wikipedia it or Travel sites on line and visit your self. Great photographic light at hour and a half before sunset, mid winter
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