This ship is so much fun and because of amazing attention to detail and design actually has a more intimate feeling than smaller ships even though the ship is gigantic. Each neighborhood has much to do and to see. This makes the ship a lot of fun to just explore and walk around and enjoy. The crew is super friendly and goes above and beyond. The cruise line needs to address serious issues of consistency!! As Diamond Plus, no priority line for Guest Relations when most other ships do. Then a fee of $35 PER DAY to use the sauna when other ships are complimentary, crazy rip off! And poor communications from Miami delivered to guests like telephone instructions to contact Johnny Rockets for a reservations when they only take walk ins, and complimentary cover charge for up to 4 with no explanation that guests MUST be in the same stateroom...just ignorant and a waste of my time which is NOT appreciated when I am on vacation and trying to relax!
Cabins are getting smaller, which since most people spend more time in public spaces works fine. Loved the balcony, we could see ocean and the boardwalk so there is always something to look at and enjoy. Maintenance no longer takes care of balcony glass, they expect room stewards to instead which is bad because the room stewards do not have the time or fall equipment to properly handle it.