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Norwegian Star Review

4.0 / 5.0
Editor Rating
2467 reviews
3 Awards

Disappointing Golden Anniversary Cruise

Review for Norwegian Star to Asia
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Pompey John
6-10 Cruises • Age 70s

Rating by category

Cabin
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Dining
Public Rooms
Entertainment

Additional details

Sail Date: Jan 2017
Cabin: Balcony

We joined the ship in Hong Kong having selected this cruise as a special holiday to celebrate our golden wedding anniversary. We had already been advised that two ports of call were cancelled because of an Azipod engine problem. When coming back on board we at Bali we were told that three more stops were cancelled due to ongoing problems. The initial compensation offer was pathetic but was increased after the passengers almost mutinied. Although the offer was better it does not compensate for the loss of half of the scheduled stops. In all we spent 15 out of 21 days at sea, including two lots of 3 days. Since we left the ship in Sydney we have heard the second engine broke down while cruising from Melbourne to Hobart and she has had to be towed back to dry dock in Melbourne. As for things on the ship I must say the staff were excellent, always smiling and helpful. The food was OK but not as good as on other cruise lines we have used. Some of the shows were excellent while the others were, at best, average. Were it not for the future cruise credit that is included in the compensation package I would not consider booking with NCL ever again.

Cabin Review

Balcony

Cabin BB

Port Reviews

Sydney (Australia)

Fortunately we got off here.

Brisbane

Brisbane was cancelled!!

Darwin

Used hop on hop off.

Singapore

Hop on hop off and MRT

Bangkok (Laem Chabang)

Bangkok was cancelled!!

Hong Kong

Joined ship here

13 Helpful Votes

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