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While this was not my first cruise, it was my first in almost 10 years.  On my first cruise, I was a little gunshy because at the end of it, I felt like I had been sold a bill of goods.  So I tried to be a little more informed and do more research before I booked, but because I booked at the last minute, I missed some important points.  Hence my feeling of de ja vu.When I booked the Royal Caribbean Enchantment of the Seas cruise for July 16th, it was because I wanted to go on a cruise, an all inclusive vacation and I wanted some activities for my 1-yr old son.  Unfortunately, the all inclusive and activites parts did not come to fruition.  Besides being charged for everything under the sun, if you are travelling with children under the age of 3, please know the following as it will not be told to you in advance by RC staff:1 - Children in diapers and pull ups are not allowed in the pools.  On Enchantment there is a sprinkler area for THOSE children (like theyre second class citizens) to play in.  Unfortunately not only did the younger children (infants and toddlers) play there, but also some really big kids (including some teens) as well, which made for an unsafe environment for the babies and toddlers.  (THANK YOU to a Cruise Critic member review I found this out before I cruised, but unfortunately after I booked.)  I never got to go to the pool because where I was, my baby was sure to follow.2 - The Royal Babies program on Enchantment consists of ONE 45-min play early morning session where a staff member opens up a bag of Fisher Price toys and lets the children have at it.  I missed the play session two out of three days due to being in port, but on the third day I was disappointed that the play group was nothing more than a toy free for all.  Btw, it was the same bag of toys the guest services desk gave to me to take to my cabin when I complained about the lack of activities for the babies when I got on board.3 - Royal Caribbean does not provide food service for babies HOWEVER if you know to ask for the special senior meal where they will puree the food for you, you can arrange to have fresh pureed food in the dining room at dinner time and take left overs to store in your cabin refrigerator to be microwaved by the room service staff.4 - Baby sitting is available at a fee in your cabin only until 1am.  (GOOD TO KNOW if you want to have an adult night out)5 - The Adventure Zone (children's play space) is NOT open to children under the age of 3, so keep you babies with you is the message they are sending youI called Royal Caribbean several times about the lack of information communicated to me.  Each time I called, the cust svc people knew I was travelling with an infant, yet none of them imparted any of this information unless I knew the questions to ask.  Unfortunately how do you know what questions to ask if you don't know the questions!  Anyway, my 1-year old son had a wonderful time on the cruise.  We had absolutely wonderful service in the dining room (THANK YOU ROBIN, JOFRED, and COLLINS!)  But, I and my spouse unfortunately did not enjoy ourselves as much.  Not only did I feel mislead from the beginning, I also felt nickel and dimed during the whole trip.  As much as I was looking forward to cruising again, and particularly on RC, I don't think I will be travelling on their line again (al teast not of my own selection).  While I still enjoy the cruising concept, I haven't found cruise line yet that has made me want to come back for more.  I have one or two more cruises I would like to take.  Hopefully 3rd time will be the charm.All I'm saying is be informed.  Do your research and ask as many questions as you can possibly think of, then think of some more!

KNOW BEFORE YOU GO

Enchantment of the Seas Cruise Review by mocachina113

Trip Details
While this was not my first cruise, it was my first in almost 10 years.  On my first cruise, I was a little gunshy because at the end of it, I felt like I had been sold a bill of goods.  So I tried to be a little more informed and do more research before I booked, but because I booked at the last minute, I missed some important points.  Hence my feeling of de ja vu.When I booked the Royal Caribbean Enchantment of the Seas cruise for July 16th, it was because I wanted to go on a cruise, an all inclusive vacation and I wanted some activities for my 1-yr old son.  Unfortunately, the all inclusive and activites parts did not come to fruition.  Besides being charged for everything under the sun, if you are travelling with children under the age of 3, please know the following as it will not be told to you in advance by RC staff:1 - Children in diapers and pull ups are not allowed in the pools.  On Enchantment there is a sprinkler area for THOSE children (like theyre second class citizens) to play in.  Unfortunately not only did the younger children (infants and toddlers) play there, but also some really big kids (including some teens) as well, which made for an unsafe environment for the babies and toddlers.  (THANK YOU to a Cruise Critic member review I found this out before I cruised, but unfortunately after I booked.)  I never got to go to the pool because where I was, my baby was sure to follow.2 - The Royal Babies program on Enchantment consists of ONE 45-min play early morning session where a staff member opens up a bag of Fisher Price toys and lets the children have at it.  I missed the play session two out of three days due to being in port, but on the third day I was disappointed that the play group was nothing more than a toy free for all.  Btw, it was the same bag of toys the guest services desk gave to me to take to my cabin when I complained about the lack of activities for the babies when I got on board.3 - Royal Caribbean does not provide food service for babies HOWEVER if you know to ask for the special senior meal where they will puree the food for you, you can arrange to have fresh pureed food in the dining room at dinner time and take left overs to store in your cabin refrigerator to be microwaved by the room service staff.4 - Baby sitting is available at a fee in your cabin only until 1am.  (GOOD TO KNOW if you want to have an adult night out)5 - The Adventure Zone (children's play space) is NOT open to children under the age of 3, so keep you babies with you is the message they are sending youI called Royal Caribbean several times about the lack of information communicated to me.  Each time I called, the cust svc people knew I was travelling with an infant, yet none of them imparted any of this information unless I knew the questions to ask.  Unfortunately how do you know what questions to ask if you don't know the questions!  Anyway, my 1-year old son had a wonderful time on the cruise.  We had absolutely wonderful service in the dining room (THANK YOU ROBIN, JOFRED, and COLLINS!)  But, I and my spouse unfortunately did not enjoy ourselves as much.  Not only did I feel mislead from the beginning, I also felt nickel and dimed during the whole trip.  As much as I was looking forward to cruising again, and particularly on RC, I don't think I will be travelling on their line again (al teast not of my own selection).  While I still enjoy the cruising concept, I haven't found cruise line yet that has made me want to come back for more.  I have one or two more cruises I would like to take.  Hopefully 3rd time will be the charm.All I'm saying is be informed.  Do your research and ask as many questions as you can possibly think of, then think of some more!
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Cabin Review

Cabin 8624
Junior Suite - The twin beds pushed together to form a queen sized bed were lumpy and uncomfortable.  I tossed and turned every night and had back and hip aches from it.  They need new mattresses.
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Port & Shore Excursion Reviews