I knew that Arosa is German owned and operated when I booked the cruise. I did not realize the extent to which that would matter until too late. But's let begin with the positive. The room was stylish, very clean and more spacious than I had expected. The bed was comfortable. The French doors could be opened completely, allowing us to bring the countryside into our cabin. We had no complaints abut the bathroom or shower. We were very happy with our cabin. The food tasted excellent, the variety (excluding desserts) was sufficient and presentation was as good as good can be for a buffet. But that was the problem; every meal, breakfast, lunch and dinner for seven days was a buffet, unless you paid extra for an a la carte dinner. And the food was German, making for the surreal experience of eating sauerkraut and schnitzel while cruising the French countryside. Even though the vast majority of people on our ship were English speaking, German was the first language. The poor grammar and vocabulary in the materials translated into English should have been embarrassing, though we found them funny. What we did find annoying was the announcements being in German first, particularly when sitting on deck, watching the sites. We would see a castle; an announcement in German would describe it. Then the English announcement would be heard, by which time the castle was no longer visible in the distance. The day trips by bus were excellent; all of our guides were good and one was amazing. One of our big disappointments, though, was that the guided bike tours that were to have been included (and were one of our main reasons for choosing Arosa) were not offered on our trip. And the evening entertainment was non-existent or awful. Finally, connecting to the internet was impossible all week, not just for us but for everybody. When I holiday, I do not expect to check emails all the time, but we would have liked to have been able to share our experience with family and friends, particularly given that I paid extra for European cellular service. Our cruise was not terrible; neither was it great. In future, we will choose ships that are English owned and operated.

France, German-Style

Stella Cruise Review by CounsellorMD

10 people found this helpful
Trip Details
  • Sail Date: September 2015
  • Destination: France
I knew that Arosa is German owned and operated when I booked the cruise. I did not realize the extent to which that would matter until too late.

But's let begin with the positive. The room was stylish, very clean and more spacious than I had expected. The bed was comfortable. The French doors could be opened completely, allowing us to bring the countryside into our cabin. We had no complaints abut the bathroom or shower. We were very happy with our cabin.

The food tasted excellent, the variety (excluding desserts) was sufficient and presentation was as good as good can be for a buffet. But that was the problem; every meal, breakfast, lunch and dinner for seven days was a buffet, unless you paid extra for an a la carte dinner. And the food was German, making for the surreal experience of eating sauerkraut and schnitzel while cruising the French countryside.

Even though the vast majority of people on our ship were English speaking, German was the first language. The poor grammar and vocabulary in the materials translated into English should have been embarrassing, though we found them funny. What we did find annoying was the announcements being in German first, particularly when sitting on deck, watching the sites. We would see a castle; an announcement in German would describe it. Then the English announcement would be heard, by which time the castle was no longer visible in the distance.

The day trips by bus were excellent; all of our guides were good and one was amazing. One of our big disappointments, though, was that the guided bike tours that were to have been included (and were one of our main reasons for choosing Arosa) were not offered on our trip. And the evening entertainment was non-existent or awful.

Finally, connecting to the internet was impossible all week, not just for us but for everybody. When I holiday, I do not expect to check emails all the time, but we would have liked to have been able to share our experience with family and friends, particularly given that I paid extra for European cellular service.

Our cruise was not terrible; neither was it great. In future, we will choose ships that are English owned and operated.
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