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We picked a cruise to Hawaii and it was the most disappointing cruise we have ever taken. Our cabin had a very loud banging noise under the floor of the cabin. It took 9 days to get moved to another cabin. We didn't get any sleep for 2 nights and there were several cabins with the same issue. Food in dining room was very good but the Horizon buffet was poor. Cold eggs, bagels you could use as hockey pucks, cold toast, and French toast you needed a steak knife to cut. Very disappointed with this ship. The pool was empty until we arrived in Hilo and then it was filled. 5daysmlater when we could use it on a sea day, it was empty again. Went to the enclosed pool but really wanted to lay in the sun. We have sailed 8 times with Princess and have another one scheduled, but we will never go on the Star again. Crown Grill was excellent as usual. We were in a mini suite and the balcony needed maintenance work. We were on the Tegal in April, 2016 and going on the Royal next. Loved all the other cruises, but this one was not worth the money. Embarkation was excellent as well disembarking. Entertainment was just ok.

Ship should be refurbished

Star Princess Cruise Review by roytan

4 people found this helpful
Trip Details
  • Sail Date: January 2017
  • Destination: Hawaii
  • Cabin Type: Mini-Suite with Balcony
We picked a cruise to Hawaii and it was the most disappointing cruise we have ever taken. Our cabin had a very loud banging noise under the floor of the cabin. It took 9 days to get moved to another cabin. We didn't get any sleep for 2 nights and there were several cabins with the same issue. Food in dining room was very good but the Horizon buffet was poor. Cold eggs, bagels you could use as hockey pucks, cold toast, and French toast you needed a steak knife to cut. Very disappointed with this ship. The pool was empty until we arrived in Hilo and then it was filled. 5daysmlater when we could use it on a sea day, it was empty again. Went to the enclosed pool but really wanted to lay in the sun. We have sailed 8 times with Princess and have another one scheduled, but we will never go on the Star again. Crown Grill was excellent as usual. We were in a mini suite and the balcony needed maintenance work. We were on the Tegal in April, 2016 and going on the Royal next. Loved all the other cruises, but this one was not worth the money. Embarkation was excellent as well disembarking. Entertainment was just ok.
roytan’s Full Rating Summary
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Cabin Review

Mini-Suite with Balcony
Cabin MB D310. Moved
D310 loud banging under floor due to something broken in elevator. Balcony needs maintenance. Rest of cabin was ok.
Dolphin Deck Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews