I was anxiously waiting for weeks to experience my first cruise trip and to be among my relatives traveling from different countries that I have not seen for years

An inside cabin on the 7th floor of Costa Fortuna line was reserved to my roommate and me by our travel agency in Fort Lauderdale, Florida. This cabin happened to be located directly beneath the swimming pool and poolside music system. When the DJ was absent, his music system was locked in a silver metal box and played loud music all day and night long.

My roommate, and I  heard the loud Boom...Boom music sound coming from the poolside all day and night long for two days and complained on numerous times to the ship's customer service manager, to our travel agency representative including y several customer service and crew members. However, our multiple complains fell on deaf ears. We repeatedly were told they can't do anything about it and they don't have another room for us. Read more