I am Executive business traveller. Having sailed on 3 other high-end cruise lines with much international travel in my past, we decided to try PG Cruises. We were in absolute disbelief at the quality of this trip from start to finish. Even the luxury travel agents we met onboard said they would advise their contracted clients to CANCEL! Five detailed emails with photos were sent to the VP of Paul Gauguin Sales and Guest Relations via our Cruises Only travel agent documenting in great detail our experience from start to finish (which had unfortunate health repercussions for me):
*tiny, uncomfortable airline seats on the cheapest possible airline to French Polynesia
*room location was NOT as stated by Cruises Only/PG (we were under the noisy pool deck, above the shuttle-lowering machinery and across from the Laundry service room!) We did not sleep a wink the entire week due to 6:30-7:30am wake up calls daily.
Our Stewardess was unfriendly, uncommunicative and one day even left her sponge on the bathroom counter after a very brief 'cleaning' of the cabin. Although there were cleaning carts and vacuum cleaners in the hallway every day, we were chastised for putting towels outside our door one day as we could not locate her anywhere.
The Intercontinental Hotel is lovely as you are OFF the ship and service is AMAZING. Unfortunately the airport was terrible (open air and humidity beyond belief.) First Class airport 'lounge' (open air, top level) was awful.
Nothing to do unless you PAID EXTRA to the cruise line.
We went to the St Regis, Bloody Mary's etc. We had the land-based Sofitel hotel (Miri!) Concierge assist us as the Paul Gauguin staff could not be bothered to so much as book us a taxi.