On St. Lucia rude & pushy Vishal at Diamonds Int. (What’s the matter lady, don’t you like diamonds?) And Vijay at Gold Mine, pushy like a hungry used car salesman.
Amit, Diamond lounge concierge and John, Diamond lounge bar waiter both very good. Cabin attendant Edison was most accommodating to us.
Accessible officers on this ship were good. They were friendly and genuinely concerned for providing a good cruise experience for us.
Table 335 terrible service. Poor assistant waiter. Main waiter and head waiter disappeared for as much as 15 minutes at a time. Other tables finished dessert before we received our main course. Waiters at this table on previous cruise (consecutive) were great.
Windjammer napkins were not dry the last few days of the cruise.
Music in lounges and public spaces was too loud most of the time.
Desserts generally lacked flavor, especially that wonderfully large apple pie on the last day in the Windjammer. It needs more spices and a flakier crust.
WiFi service is overpriced for what is delivered. The connection to the RCCL web site via the ship computers was painfully slow. I hope dry dock upgrades will resolve the connection issue.
Like the new bed frames and mattresses. Much easier to store the suitcases and more comfort.
Cabin 2073 shower drain gurgles when water is run in the wash basin. Something is not properly vented or a vent pipe may be plugged.
Vanity lights glow and flicker in the early morning 2-6 AM. This was fixed in 2069 on the previous cruise.
All but 2 head-liner acts were disappointing. The poor guy who sang Happy Days theme was lousy. At this point in his career maybe he should focus on writing. Also, his stage presence was uncoordinated and nervous, like he didn’t trust the ship’s crew to be able to follow a program.
I saw many people leaving most of the head-liner shows in the early show.
I think RC saved too much money when they hired the lady piano player.
Nexus 4 has possibilities to grow. I really liked the Real Time Band who will be on the Alaska cruises.
The ship is a comfortable old friend on which we have cruised several times. She is in generally good shape but getting a little shabby in places. The life boat that was dropped on the cruise before this one had not yet been replaced.
Standard inside cabin on the Grandeur. Nice new bed frames and mattresses made luggage storage and sleeping better than the old set.