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We chose this cruise because of the itinerary. Vietnam, Thailand, Indonesia, and Australia were areas we were very interested in seeing. NCL had problems early December but would not cancel cruises in order to fix the problem instead they failed to notify passengers of loss of ports before we entered the terminal to board ship. Problems increased as we sailed. After only 3 ports they had additional problems with ship and they canceled 3 more ports. So they had canceled 5 of 10 ports. Their compensation was $500 per person for up to 2 people in a cabin and 1/2 next cruise within 12 months. This was wrong. Dining was okay but have had better. Crew and staff did their best considering the angry passengers. Entertainment was okay. Our cabin, balcony on deck 10 was smallest we have had in quite a while. Did not trust the ships seaworthiness. Embarkation absolutely the worst we have ever experienced--this was our 14th cruise. NCL is on my no cruise list. Hope their bottom line is better than our cruise experience with them.

Dreams Ruined by NCL Star

Norwegian Star Cruise Review by buffyofva

3 people found this helpful
Trip Details
  • Sail Date: January 2017
  • Destination: Asia
  • Cabin Type: Mid-Ship Balcony
We chose this cruise because of the itinerary. Vietnam, Thailand, Indonesia, and Australia were areas we were very interested in seeing. NCL had problems early December but would not cancel cruises in order to fix the problem instead they failed to notify passengers of loss of ports before we entered the terminal to board ship. Problems increased as we sailed. After only 3 ports they had additional problems with ship and they canceled 3 more ports. So they had canceled 5 of 10 ports. Their compensation was $500 per person for up to 2 people in a cabin and 1/2 next cruise within 12 months. This was wrong.

Dining was okay but have had better. Crew and staff did their best considering the angry passengers. Entertainment was okay. Our cabin, balcony on deck 10 was smallest we have had in quite a while.

Did not trust the ships seaworthiness.

Embarkation absolutely the worst we have ever experienced--this was our 14th cruise.

NCL is on my no cruise list. Hope their bottom line is better than our cruise experience with them.
buffyofva’s Full Rating Summary
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Cabin Review

Mid-Ship Balcony
Cabin BA 10138
Too small and bathroom toilet was really too small
Deck 11 Inside Cabins, Balcony Cabins, Suite Cabins