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We have taken other long cruises and most are much better value for money. This ship takes 400 passengers, so does not have the quality of entertainment that a larger ship offers. There were several speakers on nature topics, but often at times that were not convenient, so we didn't attend. The female onboard photographer was "cool" when asked specific questions. I thought it was just me, but in conversation others had the same experience. The FOOD problem was the severely undercooked beef and pork that was sent back to the kitchen to be re-cooked in all dining rooms where food was made to order. It became a joke as to how undercooked it would be. On one occasion I had a hamburger on the outer deck and asked for it to be well done, which he wrote down on the order. I took one bite and spit it out because the inside was so rare it was purple! The waiter apologized and said he'd bring another one. After quite a lengthy wait a new meat patty came to me on the SAME bun I had taken a bite out of. I was placed in QUARANTINE so missed an Antarctic landing. I phoned the nurse for help after 8-10 bouts of simultaneous vomiting and diarrhea because my pills were not staying in my body to help me . She had no medicine better than mine, and placed me in quaranting in our roon. With time in bed I felt somewhat better the second afternoon, but then got sick again later in the day. The third morning I woke very early with severe abdominal pain. (9 out of 10 on the pain scale) After several hours sitting with a cloth on my forehead and not moving, it gradually passed. For several days afterward I didn't feel very hungry. The nurse would not answer any of my questions about how many others were sick on the ship. Speaking with other passengers after my experience, there were definitely others who said they were also sick. My doctor feels I had Noro Virus because of the severity of my symptoms and the 3 days it lasted. I received POOR ROOM SERVICE while in Quarantine in our room. Three occasions ordering tea with honey and milk was a joke. - the first time there was no tea cup and saucer - the second time, no tea bags to make the tea - the third time there was no milk, so at that point I phoned Customer Service to complain There were other disappointments that I am not going to waste my time typing about. They got our money, and I didn't feel it was worth the price. Nothing now will change the poor experiences we had. Most of the service staff, especially in the buffet restaurant were very friendly and helpful.

In Quarantine for suspected NORO VIRUS. also Undercooked Red Meats on board

Seabourn Quest Cruise Review by Rosamelanie

17 people found this helpful
Trip Details
  • Sail Date: November 2016
  • Destination: South America
  • Cabin Type: Veranda Suite
We have taken other long cruises and most are much better value for money. This ship takes 400 passengers, so does not have the quality of entertainment that a larger ship offers. There were several speakers on nature topics, but often at times that were not convenient, so we didn't attend. The female onboard photographer was "cool" when asked specific questions. I thought it was just me, but in conversation others had the same experience.

The FOOD problem was the severely undercooked beef and pork that was sent back to the kitchen to be re-cooked in all dining rooms where food was made to order. It became a joke as to how undercooked it would be. On one occasion I had a hamburger on the outer deck and asked for it to be well done, which he wrote down on the order. I took one bite and spit it out because the inside was so rare it was purple! The waiter apologized and said he'd bring another one. After quite a lengthy wait a new meat patty came to me on the SAME bun I had taken a bite out of.

I was placed in QUARANTINE so missed an Antarctic landing. I phoned the nurse for help after 8-10 bouts of simultaneous vomiting and diarrhea because my pills were not staying in my body to help me . She had no medicine better than mine, and placed me in quaranting in our roon. With time in bed I felt somewhat better the second afternoon, but then got sick again later in the day. The third morning I woke very early with severe abdominal pain. (9 out of 10 on the pain scale) After several hours sitting with a cloth on my forehead and not moving, it gradually passed. For several days afterward I didn't feel very hungry. The nurse would not answer any of my questions about how many others were sick on the ship. Speaking with other passengers after my experience, there were definitely others who said they were also sick. My doctor feels I had Noro Virus because of the severity of my symptoms and the 3 days it lasted.

I received POOR ROOM SERVICE while in Quarantine in our room. Three occasions ordering tea with honey and milk was a joke.

- the first time there was no tea cup and saucer

- the second time, no tea bags to make the tea

- the third time there was no milk, so at that point I phoned Customer Service to complain

There were other disappointments that I am not going to waste my time typing about. They got our money, and I didn't feel it was worth the price. Nothing now will change the poor experiences we had.

Most of the service staff, especially in the buffet restaurant were very friendly and helpful.
Rosamelanie’s Full Rating Summary
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