I have to say, this cruise was better than I was expecting is some ways and worse then I was expecting in different ways. As a first time cruiser I was pleased by the cleanliness of the ship and the great service! The food was always fresh and the drinks were made just right! I thought that all of the staff was super friendly and the embarkation process was smooth. There were plenty of activities for my husband and myself as well as the kids.
The cons were; the room was tiny! The ship was pretty outdated and there are hidden fees that they don't tell you about so watch your statement nightly. They tack on a $50 fee per person and I still haven't figured out what that was for. Also, I thought certain basic room service items came with your ALL inclusive package which WASN'T the case. A family trip that I thought was going to coast around $1500.00 ended up being $2,200.00.
The excursion in Cozumel was by far the best part but NOT enough time was spent there which was disappointing and the last night we were all motion sick due to rough seas, which I know is just bad luck. I would totally go again but it will be a while and we will know better what to expect!!