This was the last voyage before taking the ship to dry dock to refurbish it. The refurbishment should have been done five years ago! The rugs were stained, the toilets didn't work, the rooms were shabby. All of the passengers were complaining.
In addition, they were understaffed. The service was terrible! It took an hour to get a cup of cappuccino at breakfast.
I got severe food poisoning on the last night and vomited and had diarrhea all night long. I notified our butler, who did not seem to care.