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The fact that it was a German-speaking cruise and we have very little German did not matter since all crew speak English. Safety announcements are also in English. This was our first-ever cruise and we were truly amazed at the quality of everything. Staff: The crew are well selected, well trained, friendly, and clearly happy in their jobs. Food: The main Atlantik restaurant is first class. Excellent quality food amazingly well prepared. The buffet is very good indeed too. The 24-hour burger bar was disappointing. We also tried the "fine dining" restaurant, Richards, and found it pretentious – a mismatched array of fruits, flowers and herbs prettying every dish – and over-priced. We ate far better in the Atlantik. Bars: Excellent choice of ambiance and a very full range of drinks, alcoholic and not. Service sometimes slow to get going in the evening. The X-Lounge (suite passengers only) was superb, but shut at 7pm – a real negative. Entertainment: Not all of the musicians seemed sufficiently experienced and/or talented. The shows in the theatre seemed of a very high standard but of course the comedy was lost on us. Accommodation: We had a junior suite, a very comfortable room of good size, with all facilities, cleaned twice per day. Cabin temperature fully adjustable. The furnished, spacious and secluded balcony was superb. Negatives: The wifi kept locking us out. This was quickly sorted by the staff each time but was a recurring nuisance. We were entitled to priority check-in and needed it (reduced mobility), but had to breach a barrier to get it. It wasn't available at all during the cruise at visited ports. We felt a little misled about this. Ideas for TUI: - Sell a day pass to the X-Lounge and keep it open longer. It's an under-used facility. Quiet is good but we were often on our own with the staff. - Make deck plans clearer. We kept finding our way was blocked (by the theatre etc.) - Designate at least one non-smoking outside area. We both developed coughs and the ship's doctor advised keeping the balcony door open as much as possible as the A/C is deliberately kept very dry to reduce virus infection etc. That sea air worked a treat. Some areas of the ship were stiflingly hot.

An excellent choice even if you don't speak German

Mein Schiff Cruise Review by SheilaW34

23 people found this helpful
Trip Details
The fact that it was a German-speaking cruise and we have very little German did not matter since all crew speak English. Safety announcements are also in English. This was our first-ever cruise and we were truly amazed at the quality of everything.

Staff: The crew are well selected, well trained, friendly, and clearly happy in their jobs.

Food: The main Atlantik restaurant is first class. Excellent quality food amazingly well prepared. The buffet is very good indeed too. The 24-hour burger bar was disappointing. We also tried the "fine dining" restaurant, Richards, and found it pretentious – a mismatched array of fruits, flowers and herbs prettying every dish – and over-priced. We ate far better in the Atlantik.

Bars: Excellent choice of ambiance and a very full range of drinks, alcoholic and not. Service sometimes slow to get going in the evening. The X-Lounge (suite passengers only) was superb, but shut at 7pm – a real negative.

Entertainment: Not all of the musicians seemed sufficiently experienced and/or talented. The shows in the theatre seemed of a very high standard but of course the comedy was lost on us.

Accommodation: We had a junior suite, a very comfortable room of good size, with all facilities, cleaned twice per day. Cabin temperature fully adjustable. The furnished, spacious and secluded balcony was superb.

Negatives: The wifi kept locking us out. This was quickly sorted by the staff each time but was a recurring nuisance. We were entitled to priority check-in and needed it (reduced mobility), but had to breach a barrier to get it. It wasn't available at all during the cruise at visited ports. We felt a little misled about this.

Ideas for TUI:

- Sell a day pass to the X-Lounge and keep it open longer. It's an under-used facility. Quiet is good but we were often on our own with the staff.

- Make deck plans clearer. We kept finding our way was blocked (by the theatre etc.)

- Designate at least one non-smoking outside area.

We both developed coughs and the ship's doctor advised keeping the balcony door open as much as possible as the A/C is deliberately kept very dry to reduce virus infection etc. That sea air worked a treat. Some areas of the ship were stiflingly hot.
SheilaW34’s Full Rating Summary
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Cabin Review

Cabin 10059
Nothing to fault. A good size even compared to hotels, with lots of storage - far too much really for a week. Bathroom was quite small but had a large shower area. Also a washing line in there and the extractor was on permanently.
Big comfy bed; big safe; well-stocked minibar; Shame not to be able to make tea though.
10059 is in a good position, handy for both ends of the ship, and we had a great view in some of the ports as we were directly above the gangplank.