Murano's was excellent. MDR service was good. Food offering was good to poor. Entertaiment was average, cruise director was boring. Ship's officers were no where to be seen. Had several issues with guest relations in obtaining shipboard credits, finally resolved after three meetings. As Elite status, Celebrity is not providing prior offerings that they use to give to Captain Club members, personal invitations are no longer delivered to your cabin, now they give you a one page printed event form for the entire cruise for your status. Ship board credits used for Casino play are special chips which can be used, but cannot be returned for credit to your account. In other words lose them in the casino or lose them for your account as they will not give you credit for returning unused chips. A complimentary bottle of water was placed in your cabin upon arrival, now no complimentary water. I have taken many Celebrity cruises and it was quite obvious that Celebrity is in a cost saving mode. Have been on both sister ships and found them to be much nicer.
Cruise was just OK, probably go back to Princess or Azumara as they have never dissapointed me.P
Cabin was fine and no issues.
Been to this port many times and I only get off of ship to walk around the town.
I live within one hour drive to Miami and have been there many times great city to visit.