1. Home
  2. Cruise Reviews
  3. Grand Princess
This will be our ONLY cruise on Princess. We had high hopes as my brother in law likes Princess and recommended it. We however hated it and here's why: Food - The meat and seafood was grossly overcooked. We sent stuff back, we ordered it "Medium Rare" - it sill came out slammed. The sides were disappointing as well. For the most part everything friend came out soggy. The buffet was horrible, food way soggy and overcooked. Beds - The Grand Princess beds were replaced just a few weeks before our voyage. We found the beds lacking in support and too soft and uneven. My back hurt for most of the cruise as a result. Crowds - The ship was like an Ant hill. Other cruise lines we've been on pack far fewer people onto a ship the size of the Grand Princess. There were lines and crowds everywhere. We've never had to wait in line for an hour for anytime dining before. We took to calling in at exactly 8AM to make reservations. So that pretty much killed doing anything else around that time. We found it very stressful. Embarkation - I've never seen a crowd that big in a terminal. We showed up a tad early for our appointed check in time but still had to queue up for almost 2 hours before we could board. There was also a 30 minute line to check in suitcases. Never seen a mess like that before. Rust Bucket - while the interior of the ship was worn but in pretty good cosmetic shape the exterior was horribly rusty. Systems such as the Vacuum toilets also broke down repeatedly. Cabin - We booked a mini-suite. It was the size of a regular veranda cabin on some of the other lines we were on. The storage was ample and there was a nice sofa seating area, but calling it a mini-suite was quite an exaggeration. Fitness - the Gym equipment was insufficient for the crowd on board and there was often a long wait for treadmills and ellipticals. The classes were too crowded and unpleasant. The public rooms were inadequate for the crowd. There's only one real theater on the Grand Princess, but the staff had it offline for "rehearsals" and shuffled off the popular enrichment activities to venues way too small for the audience. The only bright spots on the cruise were the Hula and Ukulele instructors and the Naturalist and Forensic Lecturers. They made the cruise for us, otherwise we'd have disembarked at the first port and flown home. I must point out that the staff was uniformly courteous and friendly even when they were not empowered to fix anything. Out cabin attendant was fantastic. All in all, we had a great time, because we didn't let the problems with the cruise get to us, but we'll never cruise on Princess or any Carnival property again. We'll stick with Celebrity and Oceania. Possibly trying some of the other higher end cruise lines.

Worst cruise ship/line we've ever been on

Grand Princess Cruise Review by RaptorBill

10 people found this helpful
Trip Details
  • Sail Date: January 2017
  • Destination: Hawaii
  • Cabin Type: Mini-Suite with Balcony
This will be our ONLY cruise on Princess. We had high hopes as my brother in law likes Princess and recommended it. We however hated it and here's why:

Food - The meat and seafood was grossly overcooked. We sent stuff back, we ordered it "Medium Rare" - it sill came out slammed. The sides were disappointing as well. For the most part everything friend came out soggy. The buffet was horrible, food way soggy and overcooked.

Beds - The Grand Princess beds were replaced just a few weeks before our voyage. We found the beds lacking in support and too soft and uneven. My back hurt for most of the cruise as a result.

Crowds - The ship was like an Ant hill. Other cruise lines we've been on pack far fewer people onto a ship the size of the Grand Princess. There were lines and crowds everywhere. We've never had to wait in line for an hour for anytime dining before. We took to calling in at exactly 8AM to make reservations. So that pretty much killed doing anything else around that time. We found it very stressful.

Embarkation - I've never seen a crowd that big in a terminal. We showed up a tad early for our appointed check in time but still had to queue up for almost 2 hours before we could board. There was also a 30 minute line to check in suitcases. Never seen a mess like that before.

Rust Bucket - while the interior of the ship was worn but in pretty good cosmetic shape the exterior was horribly rusty. Systems such as the Vacuum toilets also broke down repeatedly.

Cabin - We booked a mini-suite. It was the size of a regular veranda cabin on some of the other lines we were on. The storage was ample and there was a nice sofa seating area, but calling it a mini-suite was quite an exaggeration.

Fitness - the Gym equipment was insufficient for the crowd on board and there was often a long wait for treadmills and ellipticals. The classes were too crowded and unpleasant.

The public rooms were inadequate for the crowd. There's only one real theater on the Grand Princess, but the staff had it offline for "rehearsals" and shuffled off the popular enrichment activities to venues way too small for the audience.

The only bright spots on the cruise were the Hula and Ukulele instructors and the Naturalist and Forensic Lecturers. They made the cruise for us, otherwise we'd have disembarked at the first port and flown home.

I must point out that the staff was uniformly courteous and friendly even when they were not empowered to fix anything. Out cabin attendant was fantastic.

All in all, we had a great time, because we didn't let the problems with the cruise get to us, but we'll never cruise on Princess or any Carnival property again. We'll stick with Celebrity and Oceania. Possibly trying some of the other higher end cruise lines.
RaptorBill’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Grand Princess price drops
250,000+ people have entered their email

Cabin Review

Mini-Suite with Balcony
Cabin MB D604
We booked a mini-suite. It was the size of a regular veranda cabin on some of the other lines we were on. The storage was ample and there was a nice sofa seating area, but calling it a mini-suite was quite an exaggeration.
Dolphin Deck Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews

  • Culinary Tour
    The Culinary Home Tour was outstanding! It is of course provided by an independent 3rd party http://www.hometourshawaii.com/. We visited 3 homes for a 3 course brunch. Outstanding food and hospitality
    View All 6 Culinary Tour Reviews
  • Helicopter Tour
    The Island tour with Blue Hawaiian Helicopter was fantastic. Highly recommended.
    View All 63 Helicopter Tour Reviews