Norwegian Dawn Review

Worst Vacation Ever

Review for the Western Caribbean Cruise on Norwegian Dawn
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pasiedon
First Time Cruiser • Age 40s

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Sail Date: Jan 2017
Cabin: Oceanview Porthole Window

This cruise should come with a skull and cross bones warning! Being on this cruise made my wife and I feel like we were trapped on the high seas with everyone over 65. Only about 2% of the population on the cruise was below the age of 50. Needless to say the most exciting activity on the boat was BINGO which they charged an arm and a leg to play. After playing Bingo you were left to sit around and do nothing hoping for the next port to come so much faster.

The majority of the staff looked as though they were indentured servants. None of them cared about customer service and all of them had a large disdain for their role on the boat. None of them spoke English as a first language which was always fun to work through. Combining old people who are hard of hearing with people that don't speak English very well made every line and experience that much longer.

This was supposedly a "freestyle" cruise. Free shouldn't be anywhere near the name of this cruise. Everything you wanted to do on this cruise came with a substantial fee, an automatic service charge, and other taxes if in port. We drank no alcohol and the cruise cost us an addition 1K due to fees and excursion costs. There was also a billing mistake on our account. I went to customer service three times during the cruise to fix the matter and they assured me it would be fixed when we got back to American waters. For some reason they claimed it couldn't be fixed in open waters. Needless to say when it was time to depart the boat the issue still wasn't fixed. I will now have to call in and try and get it fixed.

Cabin Review

Oceanview Porthole Window

Cabin OG
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