Our plane arrived in Munich early and we thought we might have to wait for the Viking staff to take us to Passau but that was not the case. Two charming women were there to greet us and from there on every detail went smoothly. The staff remembered our names, made accommodations for our early arrival to the boat and were continually helpful. The room was always spotless and all necessities taken care of. Although, the food was good and the chef was always there to suggest dishes; I would have liked more regional food. The tour guides were likewise lovely, informative and helpful. The towns selected were beautiful and interesting and we would not have gone to most of them if we had not been on this cruise. We would definitely go again. Especially to places that we would not go on our own such as Russia. It is a lovely, carefree way to travel.