We had wanted to try a European river cruise. We had lived in Europe for 3 years during the Cold War so we chose Eastern Europe to see 5 countries and 3 major cities where then behind the Iron Curtain.
Planning was easy
Making travel plans allowed for routing and upgrade options
We received all the information we needed to plan & back
Reception and return support was individual or small groups for individual flights
Viking obviously selects only the best personnel, trains them to high standards and compensates them well enough to retain them and sustains exceptional service.
While they anticipate every need, if you have to ask for anything, the answer is "yes sir, of course, right away, how many would you like, was that satisfactory, is there anything else and so on. But they are not overly solicitous.
I felt like the crew were friends, easy to talk with and interested in our impressions and questions.
Selection of tours allowed us to see and learn so much more than being on our own and yet there was time on our own to wonder around or take short side trips.
Facilities, food, and service inconstant exceptional.
we have planned the next trip and evaluating the options for the one after that.
exceptional design, comfort and service