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For my 65th we wanted a grand trip, so we chose the 14 day cruise from Amsterdam to Budapest with an extension to Prague. The Viking Cruise was quite good but ultimately somewhat disappointing. The main issue was due to a problem with the locks. We ended up spending more time on buses, driving to places in South Germany and then sailing past those places the second time than was planned. Particularly disappointing, we lost one of our two scheduled days in Vienna -- which was the whole reason I had selected this particular itinerary. That said, Viking did a great job of responding to something that was not in their control. We literally swapped ships. And the cruise director Caitlin was amazing and completely professional in how she handled everything. She made lemonade out of lemons and salvaged what could have been a really disastrous situation. True grace under pressure there. In hindsight, we should have done the one week cruise from Regensburg to Budapest and added on time in Vienna and Budapest as well as Prague. The Prague extension was wonderful and they did a great job on that part of the trip (other than the lunch at the truck stop in Brno, which left a lot to be desired.). One day is just not adequate for a great city like Vienna, Budapest or Prague. And one day was all we had in Vienna and Budapest due to the lock problems. Having cruised a good bit on small ships (mainly Star Clippers, who do a great job and really suit me better), I found the Viking ships comfortable and relaxing. The crew were excellent and attentive. The days were a little bit over structured for us, however. We would have liked more time to explore. And there was a lot of schlepping us back to the boat for meals by bus. Again, some of this was due to the lock problems. My only other real beef was the people booking the air did a terrible job in that they booked us to arrive at 8:30 a.m in the morning in Amsterdam, but we could not get into our hotel room until 3:00 p.m. I went ballistic as I had discussed this issue specifically with the booking agent and they assured me that early check-in would not be a problem. Viking flubbed the dub on that one big time, and I never felt like the company really responded on that, other than a token voucher offer. So it is a good trip. But if I had it do again, one week plus extensions in the major cities is better than fourteen days straight.

Great Cruise Director -- Lemonade Out of Lemons

Viking Baldur Cruise Review by Chaos50

3 people found this helpful
Trip Details
  • Sail Date: August 2016
  • Destination: Europe River
  • Cabin Type: Veranda Stateroom
For my 65th we wanted a grand trip, so we chose the 14 day cruise from Amsterdam to Budapest with an extension to Prague. The Viking Cruise was quite good but ultimately somewhat disappointing.

The main issue was due to a problem with the locks. We ended up spending more time on buses, driving to places in South Germany and then sailing past those places the second time than was planned. Particularly disappointing, we lost one of our two scheduled days in Vienna -- which was the whole reason I had selected this particular itinerary. That said, Viking did a great job of responding to something that was not in their control. We literally swapped ships. And the cruise director Caitlin was amazing and completely professional in how she handled everything. She made lemonade out of lemons and salvaged what could have been a really disastrous situation. True grace under pressure there.

In hindsight, we should have done the one week cruise from Regensburg to Budapest and added on time in Vienna and Budapest as well as Prague. The Prague extension was wonderful and they did a great job on that part of the trip (other than the lunch at the truck stop in Brno, which left a lot to be desired.). One day is just not adequate for a great city like Vienna, Budapest or Prague. And one day was all we had in Vienna and Budapest due to the lock problems.

Having cruised a good bit on small ships (mainly Star Clippers, who do a great job and really suit me better), I found the Viking ships comfortable and relaxing. The crew were excellent and attentive. The days were a little bit over structured for us, however. We would have liked more time to explore. And there was a lot of schlepping us back to the boat for meals by bus. Again, some of this was due to the lock problems.

My only other real beef was the people booking the air did a terrible job in that they booked us to arrive at 8:30 a.m in the morning in Amsterdam, but we could not get into our hotel room until 3:00 p.m. I went ballistic as I had discussed this issue specifically with the booking agent and they assured me that early check-in would not be a problem. Viking flubbed the dub on that one big time, and I never felt like the company really responded on that, other than a token voucher offer.

So it is a good trip. But if I had it do again, one week plus extensions in the major cities is better than fourteen days straight.
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Cabin Review

Veranda Stateroom
Cabin B
Extremely comfortable and well thought out. Quite spacious for a cruise.
Middle Deck Balcony Cabins