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Crystal Serenity Review

5.0 / 5.0
Editor Rating
286 reviews
43 Awards

Another sad Crystal disappointment

Review for Crystal Serenity to Asia
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76mike
2-5 Cruises • Age 60s

Rating by category

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Additional details

Sail Date: Mar 2016
Cabin: Deluxe Stateroom with Verandah

Hi everyone:

First let me say that I have no "axe to grind" with Crystal. I have cruised with them once previously, and did not have a negative experience, as I did this time. Secondly, when I let our Crystal cruise consultant know how disappointed we were about a number of items, she had the staff on the ship meet with me immediately.

INTERNET

Cabin Review

Deluxe Stateroom with Verandah

Cabin A1

We received a complimentary room upgrade. It was a bit smaller than we would have liked. no issues, however.

Port Reviews

Da Nang

No issues.

Hanoi

No issues.

Shanghai

No issues.

70 Helpful Votes

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