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Cruise with mediocre quality, in which almost everything is focused on getting money from passengers. You have to pay for everything. Since the first night, the staff is chasing you in order to sail water packages (around 30 euros), beer packages (60 euros), or all inclusive drink packages. The photographer is forced by MSC Administration to run after the passengers, pushing them to get pictures that MSC will try to sell them later. Each time you order something (a simple water or a elaborated cocktail), MSC will add 15% as a service tax. But that is not enough: even if you do not consume anything, the cruise will charge you a minimum of 9 euros per person and per night, as a service tax. In a 7 nights cruise, a couple must pay at least 126 euros (9€ x 7 nights x 2 persons). The cruise must charge you with this tax to compensate the difficult conditions to which the workers are submitted: 12 or 13 daily labour hours, without weekly rest (just a few hours off), during 8 months (non-stop). The excursions are one of the finest examples of the MSC strategy to make money: awful quality, with a price of 80, 90 or 120 euros / person, the triple of the price that any local agency (trustful agencies, some of them are public or recommended by the local public office) will charge you. After some days, when passengers already understood this scheme and stopped buying MSC excursions, every day we saw passengers running out of the boat looking anywhere for good excursions, since they would not trust in MSC prices. In the Cayman Islands, the bus with MSC excursion (a worse bus than ours) came always together with ours, taking us to the same places. The difference: MSC charged 65 euros for the excursion. We bought to a local agency (indicated by the public tourist office) the same excursion for 20 euros. The excursion to a resort that MSC pompously advertised, but that was in fact a small and rocky beach, was bought for 90 euros / person. With any taxi, you could pay the displacement to a public beach, with much higher quality (we really loved that beach), with only 4 euros... The cruise had very limited entertainment activities (small bars with music and a nightly show), with 2 tiny pools, with 5 or 7 persons capacity. You can imagine what could happen with 2000 people on board... You had to go to your bedroom to take a nap (or go to the Spa with unthinkable prices...). With strong wind, you haven’t any indoor pool. Ridiculous TV channel package, around 10 channels, only those authorized by the Cuban regime. You had to watch public channels of Venezuela or Russia with daily propaganda against the “American imperialism”.... In short, mediocre quality that does not justify the price.

Not good enough

MSC Opera Cruise Review by pedro933

20 people found this helpful
Trip Details
  • Sail Date: January 2017
  • Destination: Cuba
  • Cabin Type: Bella Interior Stateroom
Cruise with mediocre quality, in which almost everything is focused on getting money from passengers. You have to pay for everything.

Since the first night, the staff is chasing you in order to sail water packages (around 30 euros), beer packages (60 euros), or all inclusive drink packages.

The photographer is forced by MSC Administration to run after the passengers, pushing them to get pictures that MSC will try to sell them later.

Each time you order something (a simple water or a elaborated cocktail), MSC will add 15% as a service tax. But that is not enough: even if you do not consume anything, the cruise will charge you a minimum of 9 euros per person and per night, as a service tax. In a 7 nights cruise, a couple must pay at least 126 euros (9€ x 7 nights x 2 persons).

The cruise must charge you with this tax to compensate the difficult conditions to which the workers are submitted: 12 or 13 daily labour hours, without weekly rest (just a few hours off), during 8 months (non-stop).

The excursions are one of the finest examples of the MSC strategy to make money: awful quality, with a price of 80, 90 or 120 euros / person, the triple of the price that any local agency (trustful agencies, some of them are public or recommended by the local public office) will charge you.

After some days, when passengers already understood this scheme and stopped buying MSC excursions, every day we saw passengers running out of the boat looking anywhere for good excursions, since they would not trust in MSC prices.

In the Cayman Islands, the bus with MSC excursion (a worse bus than ours) came always together with ours, taking us to the same places. The difference: MSC charged 65 euros for the excursion. We bought to a local agency (indicated by the public tourist office) the same excursion for 20 euros.

The excursion to a resort that MSC pompously advertised, but that was in fact a small and rocky beach, was bought for 90 euros / person. With any taxi, you could pay the displacement to a public beach, with much higher quality (we really loved that beach), with only 4 euros...

The cruise had very limited entertainment activities (small bars with music and a nightly show), with 2 tiny pools, with 5 or 7 persons capacity. You can imagine what could happen with 2000 people on board...

You had to go to your bedroom to take a nap (or go to the Spa with unthinkable prices...). With strong wind, you haven’t any indoor pool.

Ridiculous TV channel package, around 10 channels, only those authorized by the Cuban regime. You had to watch public channels of Venezuela or Russia with daily propaganda against the “American imperialism”....

In short, mediocre quality that does not justify the price.
pedro933’s Full Rating Summary
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Cabin Review

Bella Interior Stateroom
Cabin I1
It was Ok, it was not the worst thing about the cruise...
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